Web Hosting Policy and Terms of Service
What is this?
All use of our hosting services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Use of our services implies agreement with these terms!
Questions?
Any questions regarding this agreement should be sent to info@grayspacedesign.com prior to signing up for service.
Terms of Service
Gray Space Design provides web hosting to the majority of it's design clients. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read and consider carefully before ordering and/or using our services.
Content
All services provided by Gray Space Design may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Gray Space Design from any claims resulting from the use of the service which damages the subscriber or any other party.
Note: Pornography and sex-related merchandising are prohibited on any Gray Space Design server. This includes sites that may infer sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to Gray Space Design servers or any other server on the internet. Links to such materials are also prohibited.
Examples of non-acceptable content or links
- Pirated software
- Bulk Email related products
- Pornography/Nudity/Adult Content
- Hacking/cracking related web sites
- Warez and/or copyrighted MP3s
- Illegal material or material that is against public policy
- Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare.
Gray Space Design will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund!
Copyright Violations
Gray Space Design will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.
System Resource Usage
If Gray Space Design determines that a customer's account is utilizing an unacceptable amount of system resources, we may temporarily deactivate the account in question. If Gray Space Design deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to locate a new provider.
Gray Space Design will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.
Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as a account option. Clients are free to use any and all of the three chat systems that come pre-installed on all accounts.
Background Running Programs (bots/daemons/monitors)
Customers are not permitted to run programs in the background on shared hosting servers. This tends to use a lot of system resources, and can impair service to other customers on that server.
Backups
Gray Space Design's hosting accounts include a nightly backup service, however these backups are for Gray Space Design's administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Gray Space Design does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Gray Space Design's part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.
IRC (Internet Relay Chat)
We do not allow IRC or IRC bots to be operated on our servers. Any account found to be in violation of this provision will be immediately suspended and/or deactivated and no refund will be issued.
Unsolicited Email (SPAM)
SPAMing, or the sending of unsolicited email, from a Gray Space Design server or using a return email address that is maintained on a Gray Space Design server is STRICTLY prohibited. Using SPAM to advertise a site hosted on Gray Space Design's network also constitutes as a violation of this provision. Gray Space Design will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.
Server Abuse
Any attempts to undermine or cause harm to a Gray Space Design server or customer of Gray Space Design is strictly prohibited.
Gray Space Design will be the sole arbiter as to what constitutes a violation of this provision. Customers found in violation of this provision will be subject to account deactivation without refund. Gray Space Design will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.
Failure to Follow Policies
Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to Gray Space Design's discretion). Any accounts and/or servers contained within Gray Space Design's network must adhere to the above policies.
We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund, and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.
Gray Space Design reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.
